سياسة الخصوصية

Privacy Policy

Last updated: 24 September 2026

Mohammad karki, trading as King, operates konigmarkt.de (the “Store”). We are responsible for the personal information we process in connection with the Store. This Privacy Policy explains what information we collect, why we use it, who we share it with, and the rights available to you.

1. Information we collect

Depending on how you interact with the Store, we may process:

• Contact and delivery details, such as your name, email address, postal address and telephone number when you provide one.
• Order and transaction details, such as the products you purchase, payment status, delivery details, returns and communications about your order.
• Account details and preferences, if you create a customer account.
• Information you send to us when you contact customer support.
• Technical and usage information, such as your IP address, browser, device information and your interactions with the Store. Cookies and similar technologies may be used for this purpose.

Payment information is processed as needed to complete your purchase. The payment methods available to you and the parties involved depend on the method you select at checkout.

2. How and why we use your information

We use personal information to process orders and payments, deliver products, communicate with you about purchases, handle returns and requests, provide customer support, maintain the security and functionality of the Store, comply with legal obligations, and establish or defend legal claims.

Where applicable, we may also use information to improve the Store and to send marketing communications or provide personalized advertising. We do this only where the applicable legal requirements are met. You can unsubscribe from marketing emails using the link in those emails.

Depending on the purpose, our legal basis under applicable data protection law may be performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent. Where processing is based on consent, you may withdraw it at any time with effect for the future.

3. Where information comes from

We receive information directly from you, such as when you place an order or contact us. We may also receive technical information automatically when you use the Store, and information from service providers involved in payments, delivery, security or the operation of the Store.

4. Who receives your information

We share personal information where necessary with service providers that help us operate the Store, including Shopify, payment providers, delivery providers and providers of technical or customer-support services. Information may also be shared when required by law, to protect legal rights, or with other parties where you have consented or the sharing is otherwise permitted by law.

Our Store is powered by Shopify. Shopify processes information to provide and improve its services. You can learn more about Shopify’s handling of personal information at https://www.shopify.com/legal/privacy/app-users and https://privacy.shopify.com/en.

5. Cookies and similar technologies

The Store may use cookies and similar technologies that are necessary for its operation, as well as other technologies used for analytics or advertising where applicable. Your available choices may be presented through the Store’s privacy or cookie settings. The use of technologies that require consent is subject to your consent.

6. International transfers

Shopify and other service providers may process information outside Germany or the European Economic Area. Where a transfer requires safeguards under applicable law, we rely on an appropriate legal transfer mechanism, such as an adequacy decision or standard contractual clauses, as applicable.

7. How long we keep information

We retain personal information for as long as needed for the purposes described in this policy, including fulfilling orders, providing support, meeting legal retention obligations and handling legal claims. Retention periods vary according to the type of information and the reason it is processed.

8. Your rights

Subject to applicable law, you may have the right to request access to your personal information, correction of inaccurate information, deletion, restriction of processing, data portability, or to object to certain processing. Where we rely on your consent, you may withdraw it at any time with effect for the future.

To make a request, contact us using the details below. You also have the right to lodge a complaint with a competent data protection supervisory authority.

9. Children

The Store is not intended for children to make purchases on their own. If you believe that we have processed a child’s personal information improperly, please contact us.

10. Changes to this policy

We may update this Privacy Policy to reflect changes to the Store, our practices or legal requirements. The current version and its last-updated date will be displayed on this page.

11. Contact and controller

For questions about this Privacy Policy or requests concerning your personal information, contact:

Mohammad karki
Bahnhofstr. 18
67059 Ludwigshafen am Rhein
Germany
Email: support@konigmarkt.de

Mohammad karki is the controller of personal information processed for the Store, except where another party is independently responsible for its own processing.